Comments & Complaints




Help Your Practice Get It Right!

We would like to highlight that we would welcome positive comments too, just to ensure we know what we are doing right.


How to make a Comment, Complaint, or Compliment about Northgate Medical Practice

  • Do you have any compliments, comments, concerns or Complaints about Northgate Medical Practice? We want to hear them!   We can only improve our services when we are informed of any issues.
  • To do any of these things, email us, or you can send us a letter addressed to the Practice Manager at Northgate Medical Practice, 1 Northgate, Canterbury, Kent, CT1 1WL

For further information, you can request the leaflet "Listening, Responding, Improving" by emailing us, or pop into the surgery and ask for a copy at reception.