Please note we are not taking any new requests for Patient Access due to current Covid19 crisis. Will hope to allow applications soon. Please note that if you already have a Patient Access account, you can continue to use this as normal.
Patient Access Online Services – canterbury medical practice
GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
1: Book and cancel appointments online.
2: Order and view your repeat prescriptions.
3: Change and update your details
4: View parts of your GP record, including information about medication and allergies.
You will need to be registered with the Practice to access this service, and once you have requested access you will be given information that will enable you to create a user name and password. When your account has been created and activated you will be able to book appointments with available doctors, view existing appointments and cancel appointments if required.
If you are interested in this service, please come to the Surgery with proof of I.D. and ask for an Online Services Token at the reception desk.
Unfortunately, because of the secure nature of creating you an online account, we have to process your application and issue you with a security token, the information that we give you must be used to register your online account within 24 hours or else it becomes invalid, and we will have to start the registration process for online services again.
We hope that this will be the start of more services being available online, so watch this space!
Please note we are unable to send registration tokens via an email due to confidentiality and fraud. The receptionist should hand you a Emis Online Registrations token which you take home with you. Please note that if you leave the Practice without receiving a token then you will have to return.
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices